Some Caveats

  • Plans can only be edited if they have no subscriptions attached to them.
  • There is no way to move customers between plans. You must cancel the first subscription and create a new subscription with the new plan.

These will be fixed with a pro-rata feature in future. Due to the complex nature of our subscription system, most likely only recurring payments will be pro-rated. Fixed payments will be calculated from the original subscription start date, and only those that are future dated will be taken.

If you have opinions on the pro-rata feature, please get in contact. I'm all ears.

Click Try It! to start a request and see the response here!